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  • It just didn't work. I'm all about customer service and I know that everyone has their niche in the service game. But when I walk to the counter and the manager/owner (I'm assuming) says "#13 Regular, Mikes way" without any greeting or acknowledgement that I'm there (he was staring at his little notepad) I know we're going to have a problem. No, kind sir, that not only isn't what I want, but nothing on the menu sounds worse, thanks for asking...I guess some people like that sarcastic, I-know-what-you-want type personality, but I'm not one of them. (yelling) I know what (yelling again) I want!! So now let's get to the food that just outright stunk. I ordered a Chicken Cheesesteak (not the #13 that the proprietor so graciously offered). My order is basic, chicken cheesesteak, just meat & provolone cheese, add mayo. The chicken is overcooked, the bread is just gnarly, and they use some other white cheese that is anything but provolone. Gotta love it when you take your lunch back to your dining area of choice to come across a botched order. No bueno. I've had Mikes when it's been pretty good, but this location isn't that great and it will be a long while before I return - maybe if they put one of those "under new management" signs I'll go back sooner than later.
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