Sad to see such negative reviews here as we have come to this shop many times over many years and have never had a negative experience. It's definitely not a chain store- you get the impression you are visiting an actual person's space and not a cookie cutter franchised paint factory (don't get me wrong- I like those too!)
I love all the tiles with good wishes from friends and I love how it feels like you are just hanging out in someone's art studio and painting while life actually happens around you. I love the selection of pottery to paint, every single employee we have encountered has been kind, helpful, knowledgeable and usually pretty fun, too!
I'm thankful for all of the good experiences we have had here and hope to keep coming back for many years!!!