There's always one slightly rotten apple in every Enterprise branch I've been to that mildly ruins the experience. This one has one too - it'll be obvious who if you ever go in, because all but one person there is friendly, laid back, helpful and efficient.
But I wouldn't hold it against that person because it doesn't seem to be personal, and it's not like it translate to negligence. But if you go in completely unaware, it might ruin your day/general impression of Enterprise.
Otherwise my rental experience was relatively painless. The employees are very courteous and efficient, and I was out of there in a reasonable amount of time despite how busy they seem to be all the time. The cars I had were new... I brought one back because of minor problems, and they simply replaced it with a different car without giving me any trouble.
If for some reason you rent from here but aren't in their pick up range, it's next to a trolley stop and a 41B stop, so it's pretty convenient access.
I'd rent from here again when i'm in town.