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| - Sometimes bike shops can feel like pro shops... and let non-pros know just where they stand. Enter D'ornella's. I went as a non-pro with one of my bestest buds, a pro-triathlete, and we both received service that we wanted and understood. Me = bikes for dummies, my friend = bikes for pro-stars.
I think the salesperson did an excellent job in the rally of beginner to advanced questions served up by us. Mine included: "does it come in other colours?", and "what's a fork?". My friend's had words like carbon, aluminum, monococque, and a lot that i can't remember, or pronounce. The patience was greatly appreciated and in the end, I got a great bike to grow with, and hopefully start-off my career as a triathlete (one can dream).
I wasn't hounded to buy the "bestest bike ever". They asked me lots of questions to make sure I was getting what I needed for my purposes (e.g. commuting and training), and then adjusted it to my body-type.
If you'd asked me a year ago, I would have said that my bike was kinda pricey. Now though, when I consider the service included before and after purchase and the love I have for my bike, there really is no price i can put on it.
D'ornella's also has mountain bikes, but i've become a road bike fan and couldn't justify the prices of the ones they offer for an "alternate". they've also got great end-of-the season deals on current models, in-door trainers, and stuff to make you look like a pro-cyclist.
if you're thinking of contacting them, do it by phone, since sometimes (it seems) they don't address emails.
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