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| - I've been using Chagrin Valley Soaps & Salves for a while now, and I absolutely LOVE this company, their products & their customer service!! Since they're local, I went to their Open House, and it only made me love them more! The people are Very friendly, knowledgeable & helpful. Everything is made in small batches, and with high quality natural/organic ingredients - they showed us the whole process for the majority of their items.
The Neem & Tea Tree shampoo & soap has helped clear up acne on my face, and is great on my hair & scalp! It is important to follow directions they provide if you haven't used a shampoo bar before, because it works differently than conventional shampoos. It's made of all-natural ingredients, and without any of the many chemicals that are bad for your skin & body, and for the environment.
I suspect one of the 2 negative reviews was from someone who doesn't have experience using natural & REAL body care products. I think their products smell great - CVSS's scents are all natural, derived from actual botanicals, and most are beneficial & have healing properties. True essential oils - and real shea, castile, do occasionally "smell bad" to people used to artificial scents.
Also, over $5 for shipping (meaning under $6, likely) is pretty fair for heavy items like soap bars and body butter. I buy & sell on ebay & etsy - shipping is EXPENSIVE.
And, I'd never expect a company to reimburse me for an allergic reaction to their product. All ingredients are clearly posted on each product page. Your allergic reaction is not the company's fault. A small, handmade product company like this would go under if they did that.
CVSS is a wonderful company that hand-makes wonderful products that help many people with skin problems & issues.
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