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  • I'm finally taking the time to post one of my first reviews. Unfortunately it's not a great one. A friend and I made plans with Galavantier for 2/13/16. We had frequent detailed conversations about our plans with Damian beforehand. I'd given my deposit weeks in advance. The plans were set with an emailed contract sent to myself for a party bus to chateau nightclub with bottle service. Bottle service was to include belvedere and Moët per the emailed contract and the conversation we had on the phone. I was feeling really comfortable as Damian was easy to talk to and assured me everything would go smoothly. I'd even received a phone call before the event from a lady named Kayla the day before and the night of the event to assure everything was on track. "Nice!" I thought. Ok so fast forward to actually showing up to Chateau. The guy, Matt, that was supposed to assure our seamless entry into Chateua met us outside of Chateua. That's where things got interesting. The rest of my party paid the remainder of the balance. It was a total of 8 of us. Matt then takes our money and begins "working" on our well paid for entry. And boy did it look like work. There seemed to be confusion of some sort but we weren't told there was a problem of any sort. Mind you it was 5 attractive women and 3 guys( the main reason we opted for bottle service). At this point we're all thinking "what's the issue here?" Matt assured us everything was perfect. We finally make it in after about 30 minutes of him "working" on our entry and out hostess for the night greets us and goes over our bottle service for the night. It is at this point we find out the contract and conversation I'd previously had with Damian and Kayla were basically null and void. We had belvedere as promised but Instead of Moët we were given Chandon. Our hostess explained that our package did not allow for Moet. So of course my entire party is pretty upset as we paid for a specific package (not cheap) so that's what we expect. So we turn to Matt to look for his assistance with this issue. His response was basically there was nothing he could do. "I'd advise you to just enjoy your night. Drink the bottles they've provided you and take it up with Damian tomorrow. It's out of my hands." Everyone was pretty disappointed. Especially myself as it was my idea to use Galavantier. I had everyone pitch in on this package that wasn't honored so of course I felt responsible for us getting bamboozled. I immediately reached out to Damian to tell him the situation with no response. Ever. Then a couple of days later Kayla reached out to follow up with the night and hear how great everything turned out. I told her the situation as well. Guess what? No response from her either. Not so much as an apology or explanation. Very long story made long: don't count on Galavantier following through with a contract.
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