Our AC unit went out the day before and 1st thing in the morning I called Mike and left him a message to see if he had any availability to come out. He got back to me within the hour and although he was booked for the day told me he would call me if he could fit me in. He called me later in the afternoon and advised me he could be here within 30 minutes. He fixed out unit less than an hour and was polite and professional. Absolutely would recommend his services to anyone. Saved the rest of my weekend by fixing our ac. :-)