I had a saltwater system put in and full maintenance done on my pool every week for almost a year. During that time I continually had to call and ask why the pool had not been cleaned. Not sure what it is they were doing when they came out, but I seldom saw evidence of the full-service I was paying for. Last month I had my service discontinued because I got tired of paying for something that I was not getting, and when they took out the salt water system they also did not rewire my timer to the motor and they shut off my water leveler. Since that time apparently my motor has not even been running. I had to call in a new pool service who diagnosed it and took pictures as proof that Poolman didn't even bother to rewire. They just took their stuff and left. Highly unprofessional, and I would absolutely not recommend them!