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  • First time customer to Interstate, bad experience will mean I am not going back unless to return a used battery. I called ahead and let the associate know what year make and model my vehicle was, they said the battery would cost $99. I showed up, after driving 30 min across town. Place was dead, looked like they had never seen a customer. There was a guy sitting down behind a window to the right as I walked in, I waved and waited for him to come around. He stepped through the double doors with another guy, who must of been a "trainee" because he didn't seem to confident in his knowledge and kept asking the other guy questions. I didn't mind this, no biggy... then they decided I needed a model "75" battery. The first guy went back into the cubicle and left me with the second guy, FYI he's about 6'1" red hair and moustache. He says "ok, we have the battery, it is $128.00." I didn't bring up the fact that I was 99% sure this was the person I spoke to on the phone who had quoted me at $99, or that I had driven an extra 30min out of my way. I just said, "that's more then Autozone charges, they want $120.00 in fact." He says "then go there and get your battery, they don't have the warranties we do." Ignoring that he was being rude I said "well that doesn't work for me because I am going to sell this vehicle right away." He says "then just buy a used one." So I decided to go with that, now being that I sell A LOT of old classic cars and was hoping to do business with this place I figured lets test the water. I noticed that they are selling little "Minion" movie toys. I have a two year old daughter who looooves minions. There was a little coin purse with one of the characters on the front. I noticed that they were only two bucks, so I say "hey can you throw in one of the toys here with the purchase of the battery?" He says "WHAT? NO, YOU CAN IF YOU PAY TWO DOLLARS FOR IT!" I said "ok, ok", and put my hands up waiting for this guy to just flip... I decided let me pay for this, it has a 90 day warranty and hopefully I never have to see these jokers again. Worst possible experience at a specialty store of that nature EVER. I don't recommend any one go there. They seemed very content to be without any customers and also that I had interrupted there "quiet" time. Thanks M
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