No wonder this place gets terrible reviews! I tried to call in an order for pick up and was placed on hold for about 5 minutes, when the lady finally got on the phone she said "what do you want"??! So rude. In the middle of my order she kept telling me to either hold on (while she took other customers orders) or that she couldn't hear what I was asking. I repeated my order several times (2 Lean Machines) and then she yelled at me! "I can't hear you!!!!" I finally hung up. Worst customer service ever. I used to come here once a week, I would rather drive the extra few miles to a different Tropical Smoothie (which I did) than go here.