Epic service fail. I ordered a picture disk from their Kodak kiosk. The receipt said pick up at 11:30 I went back at 4. No one at the pick up counter knew anything about it. A women then help me who said it was not ready yet. Maybe I could do some shopping as they had no one to work on it. I mentioned it was due back at 11 and was 5 hours past Due how long would it be and she said she had no idea. (Not sure how long she thought is would shop). I asked for a manager and she said she was the manager so no escalation and no time frame for when my disk will be done.