I had one of the more ridiculous service-related experiences at Bestellen last night. The server improperly communicated the market price for the Cote de Boeuf, which we discovered when we got the bill. The manager refused to correct the error, and insisted that as long as we had a good experience with the food that's all that matters. I don't think so, Mr. Manager - service and experience is 2/3 of the battle in the restaurant industry, especially when a bill is $350+.
The customer may not always be right, but I cannot endorse a restaurant that treats the customer with such disregard. Classless staff and the food isn't close to good enough to warrant that kind of treatment.
If you want a great Cote de Boeuf experience, go to Cote de Boeuf on Ossington. They treat you with respect, the food is superior and the experience is top notch.