I took my son here this afternoon for a late lunch and was surprised at how busy the place was. They were fully staffed and we were quickly seated, and our waiter too our drink order right away. Another server brought us waters over with a cute bottle that was only half emptied when we filled our glasses, which was a nice touch.
We quickly decided what we wanted, orderin an appetizer of Agadashi (deep fried tofu) and then a California Roll & Chashu Fried Rice for my son and a Curry Ramen bowl for myself. They were very accommodating to my changing my ramen order, substituting fried tofu for the katsu pork. The food was fantastic, and came out quickly. The servers kept checking back asking if we needed anything, and clearing the table in a very timely fashion.
If there was any complaint, it was that the soda my son ordered was in a can and over priced for that, and that my hot tea was a Lipton Green Tea Bag just dropped in a cup. No hot water refills, no soda refills.
Given that I'd still give this place a 9 out of 10!