I've fixed several of my regulators and both the OEM and off-brand manufacturers use plastic pieces that end up breaking again especially with the Arizona heat. The OEM regulator uses grommets for the speakers so when you purchase the panel it's expensive because it comes with the speaker. It's a waste of money and materials to replace a perfectly good speaker. It's also a bit of a pain to drill out the grommets and find the right screws to reuse the speaker if you end up going with an off-brand panel.
When I found out they manufacturer their own parts and use metal instead of plastic, as well as offer a 1 year service warranty and lifetime parts warranty, I couldn't pass it up. They also come to your location, so you don't have to leave work or home to get the repair done.
The ladies who answered he phone and took care of scheduling were very courteous. I called late Monday afternoon the week of Thanksgiving. Fortunately, they had the part in stock and were able to schedule me for Tuesday afternoon. I had a last minute change of venue Tuesday morning and called to see if they could accommodate the change in location or reschedule me. Not only did they accommodate me, but they were able to have Kellihan come out even earlier than the original scheduled time. He did an awesome job and he was fast!
Thank you!! I can finally get my car washed!!