Worth the wait! Keep in mind there is always a wait. They have a a water dispenser outside and benches while you wait. I prefer to keep an eye out for the limited waiting area seating inside, though!! While waiting, people forget the seats inside free up as those people are call to their tables.
Staff is very efficient, yet still personable to their customers. On our last visit I loved how the hostess called me by name when she came by to check on my table. And you don't just have one person checking up on you. They all do!
Now, on to the food. There is a reason why Matt's Big Breakfast is iconic here in Phoenix. It's delicious! The menu is simple and straight forward, but anything you order is phenomenal. And although you've had a version of everything on the menu before, the way Matt's make it is so much better! They also have specials so even if you visit more than a few times you can still try something a little different on each visit.