This place is just fine. I was there late on a Tuesday night, there were tons of servers, several of them asked me if I had been helped (I had) and people at the bar were buying drinks for people at the tables, and the bartender was pretending to uncork Chandon. It has a fun atmosphere, even if the decor is a little "Anytown, USA."
The food: I had French Onion Soup. It was also fine! Served with bread and butter. They were out of my first three wine choices but I had a nice Pinot Noir.
Service was quick and attentive. Maybe I had low expectations from reading reviews here, but I was pleasantly surprised. Decent food at a decent price for an airport restaurant. Don't make a special trip out if you're at the Aloft or Sheraton and aren't super fussy.