I see why they don't have many stars. I bought a real thrifty groupon and regret it. Of course it's a little busy, however they should be way more customer service centric. My greeting was delayed, I saw water, wine and soda but they didn't offer. I was waiting alone shortly after another chick walks in with no appointment, they seat us both at a bar type setting (me no like) a bar with no drinks lol. Anyway we sat and they started on her nails first but I was here first. I looked with a very confused face and I was told she had to get her gel polish soaked off. Idc if I'm here first focus on me first, she'll have to wait