If I could give them less than one star, I would. It's a shame that Starbucks has loaned their name to such a subpar business. No matter what I've ordered as far as coffee, it has always sucked and yesterday was no exception. Skip their rendition of a white chocolate mocha as it tasted burned AND scorched and was just terrible and skip their caramel macchiato because it's sad and disappointing, especially when you're craving your usual pick me up and rely on them to provide it. Do yourself a favor and go to a REAL Starbucks where they're trained on how to make these drinks and take pride in doing so. Trust me, you don't need the nasty coffee or the nasty attitudes served with them especially for MORE than you would normally pay at Starbucks, which is already enough.