I walked in with very little time. I knew I was expecting a miracle as I entered the place because it was packed! I was greeted by a guy (very nice unfortunately his name escapes me) as I looked around I explained I didn't have a lot of time to wait for someone. He smiled and said you got less than 5 minutes? I said yep! I was then immediately greeted by Daniel and I proceeded to purchase an iPad, cover and screen protector. I asked a few questions and was out in less than 20 mins flat! Daniel was awesome very personable but stayed on track! Handed me his card walked me to the door and told me if I needed any help with the iPad feel free to give him a call! I always go to this one. It's by far the best Verizon store!!!