They picked a horrible location for their newest store. Being from the area, I know the plaza is pretty dead. It explains why business is always slow here.
However, it is beautifully decorated. Along with some board games provided, there is a foosball table in the middle for entertainment. Since it's normally quiet here, it's the perfect place to come to study or catch up with some friends.
The staff are always very friendly. Can't complain about the service at all.
Similar to other Green Grotto's they provide complementary popcorn. The snacks and food they have are simply alright and I wouldn't really come here for that. The drinks are what they excel at. Their wintermelon lemon iced tea is my absolute favourite here. It's a perfect balance between refreshing and sweet. I've enjoyed their milk teas as well. Did try it hot once and I definitely prefer it iced.
I normally just order drinks for takeout when I come and will continue to do so if they last in this location. I hope they do .