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  • I don't know why this place gets anything beyond one star. My experience here was absolutely horrific; Horrific due to the service. First off, the waitress never greeted me and never smiled. It took five minutes just to get a menu out of her, plus I had to go up to the front counter to give her my order. I waited another 15 minutes for my water and she wouldn't have brought it if I hadn't flagged her down and begged her for something to drink! A couple came in and sat down at the booth next to me. She never acknowledged them because she was too busy fiddling with the cash register. They got up and left after 5 minutes of being ignored. I don't blame them. Oh, and I forgot to mention that the kitchen ran out of cold cuts for the sandwich I ordered. This was during the peak lunch rush, mind you. Not a good sign that a restaurant doesn't plan well for its peak hours. I ordered the meatball parm hero instead. I also forgot to mention that my water glass was absolutely filthy. Yes it was! As for the sandwich that finally came out. It was okay. The meatballs were tasty but the whole thing could have used more sauce. I found it to be a tad dry. Anyway, by this time, I was so pissed off that they could have put a lobster with drawn butter in front of me (my favorite food) and it wouldn't have mattered. The waitress was so afraid of me that she had her coworker come to my table and ask me if everything was "okay." I found that to be a rather ridiculous question given the fact that they KNEW I wasn't happy. So when she asked me if everything was okay, I sternly replied, "NO!" Did she offer any sympathy for my plight? NO, she did not. Did she offer to make it better? NO, she did not. After that, I didn't even bother waiting for the bill. I threw a $10 on the table and left. I will NEVER go back.
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