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  • I've been here about two or three times. Once when they first opened up and had almost no product (I didn't want to base the review from that because it's understandable). I then visited two more times after that. I was really excited to have a store on this side of town because driving to the east side is a pain! However, now I regret this store being here. Each time I came in I didn't get a hello, or a gesture to help me find something. The only time I was ever addressed is when I rested a hand on their counter/display case! I was told not to touch it. I'm sorry... but what?! When have you ever gone to a jewelry store and they told you not to touch the glass? Not only that, but when I would ask to see a wig, I wasn't allowed to feel the hair. I carry wipes and sanitizer in my purse at all times, so I was thoroughly offended when she said I would make it dirty. Maybe offer sanitation? The people I talked to, except for one girl, also looked at me blankly whenever I spoke to them. Why, you ask? Because they didn't speak English. I watched them ring up a customer by snatching her product from her hands, ringing it up, telling her the total, and completed the sale without making eye contact. She was AA, and I felt they may have a race issue since I was treated as such. I'm Asian, White, and AA, so they dropped the ball there by jumping the gun. They only have Asian employees, and they weren't knowledgeable about the hair I questioned them on. When you travel to BSS locations on the east side, they are Asian owned and AA operated because they KNOW THE PRODUCT. I would suggest hiring some AA employees if you want to expand your business to the people that shop at these stores most. I will not be coming back here. I will use the extra gas for businesses that appreciate ALL customers.
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