Paid my first visit to a MAC at the recommendations of many friends and received 5-star service.
The lady who helped me, a blonde woman going by Aga, was super kind, helpful and enthusiastic and spent 40 minutes helping me pick out products, providing suggestions and helpful tips.
The store was busy so she did spend a minute here or there fielding quick questions from other customers but I didn't mind, I wasn't left waiting for long periods of time.
So far the quality of their products has lived up wonderfully to my friends' reviews. I went in looking for products for my sensitive skin as drugstore products have caused me terrible itching, redness, clogged pores and allergic reactions. Not only were the products the sales lady suggested very flattering, I have had no problems with sensitivity so far. Ladies, if your only experience with makeup so far has been drugstore products then the difference will be night and day. My makeup has stayed in place all day with no smudging, itchiness or irritation!! I did pay almost triple for a product as what I would at a drugstore but it's proved to be well worth it. You get what you pay for!