My wife and I have been to Burton's 2 time now. The first time was fantastic, great weather so we ate outside. Our waitress Bia was like a best friend as we bonded so well with her. The service, food, everything was great and we felt so lucky to find this place. The reason for 3 stars is our second visit was anything but great. The service was really slow. The waiter was barely attentive as he had a big party to attend to. The food did not seem as good though I ordered the same thing as the last visit. I will blame this on the long waits. The topper was when we ordered dessert. We order this trio of 3 desserts each in a glass that you sorta dig out of. We order and then wait, and wait, and wait when finally he shows up. My coffee which I got quickly was cold just to let you know how long we waited. As we are looking at the 3 desserts we realize 2 of them are the same. We flag down the waiter and tell him there are 2 that are the same and he then explains that they ran out of one of the desserts. I said "and so your solution was to give us 2 of the same and hope we didn't notice?" He apologized and comped the dessert but that was really bad manners. One of the desserts was sorta like a pound cake that was to be soaked in milks...was supposed to be moist but we could not dig into it because it was so dry....we gave up on that. We were there just under 2 hours. The best part of the visit was seeing Bia again. We will request her next time....if theres a next time.