This review is a couple of years late. With all due respect to plumbers they're just not at the forefront of most people's minds, so I didn't recall my great interactions with Rakeman until I ran into a new plumbing problem (which I'll be calling them to resolve tomorrow).
My plumber at Rakeman was always Mike. He's a big guy who doesn't mind working his tail off to fix problems ... he's definitely not one of those guys who takes one peak and then whips out some crazy bill. This guy worked his rear end off trying to fix an issue our builder stuck us with. He couldn't, but no regular plumber on a truck could've: The builder didn't install a clean-out in our front yard, so Mike could have stayed all night trying to fix that and nothing would have happened.
His level of "I'm GONNA FIX THIS" was just out of this world in today's society. He was like a man possessed.
Because of that I call Rakeman everytime I have a plumbing problem.
PS - I took estimates for fixing the clean-out in the front yard. They ranged from $1200 to $25000. Rakeman was very close to the lower end of bids.