Stopped by this store with my daughter, 15 minutes before the store's closing time, only to ask what options we had left as far as getting a new phone. This was the second time we had the pleasure of dealing with Stephanie. Not only is she the nicest and prettiest gal in the store, but she really knows her stuff! She is the most competent of all customer service personel and truly went above and beyond to help us out. We walked out of the store smiling and felt more than satisfied with our transaction for the evening, and most of all, the customer service. Stellar employee!