I was looking to get my nails done. I had about 4 nails that were still on. They were very kind and removed those for me and did not charge me the full price for nail removal (which I appreciate). I got my nails done by Elvis and he took his time with doing my nails and was always asking questions to ensure it did not feel uncomfortable. All of the staff members are quite lovely and take time with doing your nails while providing advice to maintain the integrity. I will definitely come back if I ever need my nails done because the place is quite lovely.
Edit: I've been going quite consistently and the service has gone downhill. Whenever I have an appointment at 11, the staff is always extremely late and the last time I had nails put on, it popped off within a few days.