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| - I've been going to this place for years, but I'm fed up with dirty rocker panels that don't get clean even after going around a second time (waiting for 6 cars to get through ahead of me each time), and having paid for the second level of carwash, which supposedly includes under spray (salt, you know) AND spray wax, I saw that for the second time in recent experience, the light-tree doesn't light up that indicates that the wax application is activated. If you complain, the very rude woman on the cash register will yell at you at the top of her lungs, telling me that the light tree is broken. Well fine - the first time - but months later finding it still isn't working, you wonder if the under-spray and wax button just wasn't pushed and you are paying for the second level of service and getting the very basic level (no under-spray & no wax). The drier guys with cloths are very casual, talking to each other, and paying no attention to areas that obviously did't get clean by the automatic system. I asked for a damp towel and worked alongside them to really get my rocker panels clean and bird droppings off the roof. But the attitude of the woman on the cash (apparently the only "boss" you can complain to) is very loud and rude and unreceptive to your concerns.
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