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  • Well, I have been to this Kona Grill before and was satisfied with my experience. Tonight was an unfortunate change. Lets start with the waiter. I know its a casual environment, but this guy went beyond casually arrogant. He (I think) was over the top with the the metro style of dress and spoke to my wife and I like we were hiking buddies. Unprofessional to say the least. The food. We started with calamri. Little greasy, but pretty good overall. Next was the spider roll; mostly roll and not enough spider, especially for the money. Next came the salmon sashimi. Not bad but they need to invest in serving size and a proper sushi chef to do the cutting. Oh and last but not least. The Entree: My wife ordered the Salmon. Overall ok, but again, the chef needs to learn a little finesse. My entree was the Miso Sake Sea Bass. Sea Bass is my favorite fish and I was very much looking forward to this meal. Not to mention its my birthday and we chose Kona. So at long last the Bass is served and to say the least, it was well overcooked. I know what carmelization is and its does not mean blackened! So, to be given the excuse of "oh thats just a little carmelization" was a bit insulting. So I respectfully asked for another dish to be made. Not part of the dish, the entire dish.The person who brought us our dishes was the manager no less, and he had actually asked me to keep the sides and to let them just cook another piece of Bass. Really? They are meant to be eaten together! So, I stated clearly that I wanted an entire new entree prepared to which he seemed surprised but said ok. When I finally received my "new entree", it tasted like it had been under a heat lamp while waiting for the new Bass to be finished! The rice was crusty and luke warm, while the ratatouille was cold & bland. Um, salt anyone? So, not wanting to prolong the agony and saving my wife from seeing her husband disappointed on his birthday, I gulped down the fish and called it a night. We will not be back and neither will our rather large Scottsdale/Cave Creek family. So, avoid at all costs. There are better places with better food, better service and where you dont have to fight the nightclub type noise and incompetent staff.
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