Decent bagels. I'm a New Yorker, so the bagels don't even compare. However, what they lacked in that department, they made up in SERVICE. The girls there were so nice and accommodating.
I had to bring a bagel back because it was too sugary for my mother. I was going to just buy her another. They replaced the bagel for free, quickly (with a line nearly out the door). They smiled the entire time, knew many of the customers by name.
The place just felt good. Any time I'm in Arizona, I'll definitely return.