Extremely kind girl at the front desk, she was so approachable and friendly it felt like I knew her already. The guy that did my massage was so nice too. I had never had a massage by a guy so I was a bit nervous beforehand but he was so professional and nice that I lost the nervousness within a minute or two. He was generally concerned about the status of my back and shoulders and gave some good advice. Throughly enjoyed my experience-and felt so good afterwards!