Came here last night with couple of friends and really enjoyed my drink here. The staff was friendly and courteous. I got the matcha milk tea which is basically their version of green milk tea. My husband got the Hokkaido milk tea which tasted like liquid condensed milk. Their bobas were made fresh and was warm and sweet. My friends raves about their mango black tea so that's the next one I'll have to try!
I like how the offer to make you a new drink if you don't like the one you ordered. That tells something about good customer service.
One thing... the halloween theme in the bathroom is upsetting and I may have to wait until the scare season is over before I venture again to this place. I really like this brewed tea and I'm glad it is so close to my home!