Average job. I was a walk in and they definitely prefer that you have an appointment but they did take me anyway. I got a no chip manicure- I would probably consider it express because there wasn't much attention to detail. I also wasn't a fan of the lotion they use. I did like their color selection! I love OPI gel polish so that's a plus. I'll probably only go back if I am in a bind like I was today. There's a lot of better places in the area