Brought my 2010 X5 diesel in July , you'll need to make an appointment few days ahead if you want to get in. I saved lots of time going here and it was personalize service I even got to hang out in their waiting room while they were working on it usually I have to drop off my car at a dealership for a whole day and maybe even get a car.I think I'll become a regular here at Southwest Bimmers, the guys were great. Devon, the owner even suggested I bring my vehicle in in 5 to 10,000 miles just to get a good walk around look at the diesel.you can tell Devon really cares about the cars. John who works the office is as great too. Im a lifer at Southwest Bimmers! Thanks guys