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| - I'm not a big fan of commercial restaurants & I have always heard that The Melting Pot was $$$--so why would I pay a ton of money for franchise food? Because there was an amazing groupon available, that's why!
The groupon covered a salad, three types of protein (per person) and veggies which you cook yourself in a broth. We ordered drinks and a cheese fondue which cost us extra. My husband got an Asian Pear martini which was delicious. We ordered the French onion cheese fondue which came with green apples, tortilla chips, bread, and raw vegges. It was tasty enough and I was surprised that prepared it right at the table. I had expected that it would have been a prepared product squeezed out of a bag in the kitchen but we watched as she warmed beef broth, added cheese, sauteed onions, and scallions. I have to say it was... okay... but we only ordered enough cheese for one person and it was still plenty for the both of us. After that we were actually pretty full and hadn't even got out protein. We ordered chicken, orange marinated duck, filet minion, teriyaki steak, barbecue marinated pork, and spinach artichoke ravioli. The server was very friendly but, as others have said, severely rehearsed. She explained everything to us like she had said it a million times but she said it with a genuine smile which was appreciated. We didn't eat all the meat or vegetables since we were full on cheese fondue but honestly we weren't missing out on anything spectacular. The food was just okay, which is what I would have expected from any commercial joint.
However, with all of the above being said, we had a really nice date night there. The best part of the whole experience is that they sat us in a little cavern in the wall with a round booth just big enough for two. The booth was completely private from other diners and incredibly intimate with red seats and mood lighting. The entire dinner took about 2 hours. As much as I wasn't excited about cooking my own food, it was nice to relax and chat while we ate. I really wish we had room for desert because I'm sure that would have been delicious.
Above all, I have to say that the customer service was excellent. In addition to our friendly server the manager was very helpful. We informed our server of my Husband's nut and shellfish allergies and he came to our table to see what accommodations we needed. Anyone with food allergies know how appreciated that kind of courtesy is. Also, we casually mentioned to our server that our anniversary is next week and since we didn't order desert she brought out two sparkler-clad chocolate covered strawberries on a Happy Anniversary plate. That was a nice touch.
I would recommend The Melting Pot for special occasions and maybe getting desert or appetizers with friends. I'm not sure that I would rush right back but I will think back on our experience with a smile.
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