Had a great experience with Alamo. We walked out of baggage claim right onto a bus to the rental car center....no waiting at all. It was about a 10 minute ride to the center. Once we got there we were able to use the Alamo kiosk to get our paperwork and walk out to pick a car. There were a lot to choose from. When we finally agreed on a car we drove right out. No waiting at all. We had a new Chevrolet Impala and we put over 1000 miles on it!! The car was clean and perfect for our trip. When we returned it, it was just as easy as pick up. We pulled in got our paperwork and walked right on a bus back to the terminal. There were no hidden fees or any other problems. We will definitely use Alamo again, when we travel.