Although I could have gotten my windshield replaced a day sooner at Safelite, Jason was able to beat their offer without my even asking for it. From the little I know, it seems he did a fine job, and as others mention, he was very thoughtful and thorough in acknowledging prior vehicle damage, explaining what to expect from the windshield moving forward, etc. The waiting area is nice and very well kept.
To boot, I was happy to support a family business instead of a chain. Unless I move, my wife and I will definitely use Complete Auto Glass for all our future auto glass needs, and I will recommend without hesitation to others!