Disappointed. I had money in my pocket and ready to buy a car. Some guy yelled across the floor several times before I knew he was talking to me, "Can I help you"? He didn't bother being a gentleman and at least meeting me half way. I discovered he was in the back behind some huge counter. I had to ask all the questions, he wasn't helpful at all. He was polite but not interested in selling a car. So I thanked him, went down the street and bought my nice convertible. Thanks!