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  • INCOMPETENCE! THE WORKERS DID NOT THAW OUT ANY MEAT FOR THE DAY SO WHITE CHICKEN WAS UNAVAILABLE ON THE WHOLE MENU. I could understand if there physically had no chicken left, but the workers had said there was white chicken in the freezer but none thawed available. This ruled out practically all the food items on the menu; the only reason we had came to this location. UPDATE 12/21/2016: we decided to revisit location in attempts to second effort. THE DOORS WERE CLOSED; EMPLOYEES WERE BLASTING MUSIC INSIDE. We waited outside in the cold so long other customers showed up. Door still didn't open. Employees still disregarded us. WE WERE THERE DURING OPEN HOURS TOO! It is 8:55PM I get off work from the other side of town at 7:30 just to get a meal and I cannot. WE HAD TO DRIVE ALL THE WAY TO A TROPICAL SMOOTHIE AN ADDITIONAL 15 MINUTES AWAY! They had no problem ACTUALLY being open. There is something very very wrong with this particular location. The manager needs to either fire all his employees or the company needs to find a new manager to either be on duty or train his employees to perform as if he was on duty. I NEED tropical smoothie to address this issue immediately and contact me before I escalate to corporate.
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