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  • Made an appointment here and the girl on the phone was very helpful in answering my questions. Once I arrived, the three staff people I saw did not have eyelash extensions, which I thought was interesting. My appointment started off fine and they taped my eyes shut as per usual for getting extensions on. However, the technician kept coming in and out of my room for a few minutes at a time, and one time she never came back. A different girl came in and seemed nervous, I asked what was going on and she said the glue wasn't working but they only had one kind of glue. I sense that the first girl was sick or something too. 3 1/2 hours later I was so done, my back hurt from laying flat and still on the table. The girl at the desk originally told me to expect 2hrs. The last technician kept saying "they'd take care of me in the front" but when I went to pay, they wanted to charge me full price and I had to explain why this was an unpleasant experience. Eventually the manager came out and did give me 50% off which is why I'm giving them 2 stars instead of 1. Honestly, I wouldn't go back. My eyelashes are uneven (there are more on my right side) but I got them for a trip to Hawaii so I didn't have time to back and spend more hours there. They also try and push you to being a member which is a yearlong commitment with monthly payment which does not even include full services.
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