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| - I was here on 6/9/11. A person named kat waited on us. She was beyond rude. When I handed her my rewards card, I told her it was also a gift card. She was so busy yapping to everyone, she wasn't paying attention to what I said. After she ran it through as a gift card, she told me the balance, at which time I repeated that it was also a gift card. At that point she looked up at me and said, very rudely,you need to tell us that when you walk up. I had also paid for toast. She never gave me a number, so I never got any toast. The other person, with me, ordered a meal, was given the wrong number, so the person kept walking around, with his breakfast, looking for a non-existent number. We finally got his breakfast after chasing the person down. When I asked for a refund, another server insisted that I get my toast and made me stand and wait while they made it. Now, I have a rewards card with over 300 visits on it. This was the biggest mess, and the worst customer service I have ever experienced. BEWARE when choosing a paradise bakery.
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