My experiences at this Home Depot have been a little bit hit or miss. Today's experience was a homerun!
I purchased a defective power head for my weedeater and other yard tools. Santos at the return desk made the experience of exchanging the equipment pleasant. He even sent me over to the rental desk for some help testing it out to make sure everything worked ok this round.
Everything checked out ok and I'm heading out to whack some weeds!
Thanks, Santos!!