Do you like friendly, professional, efficient service? Then this place is not for you! Do you like clean bathrooms? This place is not for you. Do you like staff that dress in exercise clothes like they just rolled in sweaty from the YMCA to make your café au lait with a side of everlasting wait? Then yes, this is your place.
Maybe Amelie's is going for that sort of novelty place where people go because the service is poor--like dick's last resort to something like that. Or...French people have a reputation for being rude, so maybe they're just extending the French theme to the staffing and customer service aspects of the restaurant.
Come on people. It was such a nice thing to see a place with at least a little bit of character and creativity open in south Charlotte--we have so little funk down here. Maybe that was why it was so much of a disappointment to have such a bad experience. You have vast potential--your decor and environment is really cool. You have decent and different food. Your outdoor seating is nice. Why have staff that doesn't care about customers or customer service? Be kind to your customers. Get your processes in order so customers don't wait 20 minutes for a specialty coffee. Be professional and look professional and take pride in what you do. Do that and people may actually want to come back.