Back story: I came here my first time about a month and half ago with a party of 7 adults and 2 kids... We were very disappointed with their service time, just getting chopsticks took awhile. But at least the server apologized, food was okay, rolls are really thick and was brought out a decent time... I wasn't going to write a review because I felt that it was forgiving because they are brand new restaurant...
Here I am back for the 2nd try (giving Doh the benefit of the doubt).. First off, I came with a party of 3 total. We came around 8:30pm... Right from the door visually there was several tables/ booths available. I asked the hostess how long the wait was for 3 and she said 30 mins not because there isn't a table available but because not enough servers.... Really?! Our server's name was Dan. He started off really nice and honest, he even denied an item off the menu and honestly said he didn't like the way it taste.. This is my 2nd time here and it hasn't improved since my first visit.. Incident #2 the First Lady who dropped off our first dish didn't know what she was dropping off when we asked what it was.. We asked our server politely for refill of water and after the third time he finally got us a refill but he took our cups from our table and brought them to the kitchen and can back with our refills but before coming back to drop off our water he stopped at the computer to place another party's order. Really?? That's hella sketchy?! What made it more sketchy was that my boyfriends refilled hot green tea looked like there was bubbles of spit! SKETCHY!!!! Why is it okay to bring back our cups to the back for a damn refill! As many of other things I can criticize from service and food there's plenty... trust me when I say I will not recommend this place to eat or ever come back. This restaurant needs A LOT OF WORK!