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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I was severely disappointed. I called and set up an appointment almost as soon as I brought my new puppy home. After I made the appointment I found out that my puppy was deaf during a vet check up. I called and specifically asked if the trainer had experience working with deaf animals and her assistant assured me that she had a lot of experience training deaf dogs. After she gets there everything seems to be going fine until she actually starts "training". She clearly had no idea how to work with a deaf dog. She didn't even attempt to alter their traditional training program with involves growling to correct behavior and rattling silver bells. It doesn't take a rocket scientist to realize that both of these will be ineffective on a dog that cannot hear. She later admits that she's worked with one or two deaf dogs and "it's been awhile". This of course is after I've already paid her. I called later asking for my refund and was told that they do not give refunds. While I respect that, I did the responsible thing and checked to make sure that my dog's deafness would not be an issue and was assured that the trainer was skilled enough to adapt the program. The trainer clearly did not want lose out on the potential $500 fee if I were to cancel. I made several calls and after the initial refusal of refund, I never got a response from either her or her assistant. Total fraud of a company. The fact that they not only mislead, but outright lied about a trainer's experience just to turn a profit is utterly revolting.
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