As a female that knows very little about cars the people at monro were an absolute help. I went in for a routine oil change and the mechanic also notice that my brakes we're grinding pretty badly. The technician took me out to the Bay Area and showed me what was wrong and what I needed done. They quoted me a fair price on the brakes and oil change. The manager negotiated a fair price for me so that I was able to get the work that I needed done on my car. I will defiantly return for all my car care needs