Love their coffee.
They need to add help in the morning.
With all the moms and high school kids ordering double latte whatever's there is a line to the door from 7:45 to 9:00.
I'm not going to wait for ten minutes for a cup of plain coffee.
Usually buy beans there and make at home. But now when I want to stop in to grab a cup to go, I go elsewherel
They should have someone who only takes straight coffe orders. They would get more business.