So I live to eat my words when it come to this place. My previous review noted that I probably likely wasn't going to come back again after the litany of disasters, but we had a team meeting and this was the place the majority of my colleagues were going to be staying at and so I re-booked.
And gosh, what a difference this time! From check-in to check-out, everything was smooth, there were no electricity or water outages. In fact the hotel staff were super responsive and I got extra hangers without any issues - they also had some safety pins when I ran into a clothing emergency! In fact the only thing I forgot to pack which they didn't have was a shoe shine cloth/ kit! Otherwise everything was great and I'm glad to bump them up by a star!