| rev:text
| - IMuch like Sharon B. below, I went to Steak 44 to celebrate my birthday. We made a reservation (2 couples), it was on a Sunday. My boyfriend and I arrived early, so we sat at the table by the bar to have a drink while waiting for the rest of our party. I ordered Aviation (a popular gin drink) and was told they do not have all of the ingredients to prepare it, no big deal. I asked our waitress what brands of gin they had, (gin/vodka weren't listed in their cocktail menu) she replied with something like 'I don't know, I think we have Hendricks'. We were 2 ft away from the bar, can't turn around and ask (btw you should know this)...fine no biggy, I ordered vodka/soda.
Got seated, ordered, served from the left and right (fine dining?), many distractions during dinner, interrupted our conversation to ask about food/clear table, clearing plates before we were done...
Time came for dessert, prior to coming I made sure there's a chocolate dessert on the menu. Ordered their much raved about chocolate cake and my friends ordered some caramel dessert. 5 or so minutes went by and our server returned to inform us they were out of chocolate cake. That was the frosting on the cake (or no cake), night ruined, I know 1st world problems...you know what? my birthday, my dessert choice! By this time it is 10 pm on a Sunday and no other place is open.
So here I am drinking my bitter espresso and a different waiter comes by to refill my friend's coffee, looks down at his dessert and says "oh you should've ordered our chocolate cake, that thing is AMAZING!" Well I would've love to order this mythical cake, but you guys are out and apparently your kitchen does a shit job at communicating wich items are 86'd.
No manager ever came by, not before or after, we paid our tab and left.
However, next day I felt like we could've went to a 100 different places in town, but we choose Steak 44 for it's superior food and service, food was good, service...well, if we went to Cheescake Factory down the street I'd understand.
Steak 44 is fine dining and I do expect a bit more, "we'll meet and exceed your expectations"...not so much, this was more like mediocre dining, but with a fine dining price tag.
I called the next day (over 3 weeks ago), spoke to manager Jake, told him I didn't want anything for free, but I felt my dining experience was lackluster to say the least and explained why. He listened, didn't say much, said was going to check into it and call me back, I did think he'd follow up/care. He probably lost my number or is still investigating I'm sure.
2 stars as food was good, would've been 3 if I had the cake. For a $500 dinner, definitely not worth the hype.
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