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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I used this company 4 years ago and everything worked out great. I used them recently again and ran into a few problems. First of all the boxes marked by a couple of the guys were misleading and in a couple of cases inaccurate. That's ok, it is bound to happen. My real problem is a few days after and I am loading up my dresser I found some damage on a less than 6 month old dresser. I called and Ray came over and was apologetic and we were both upset that the guys didn't tell him. He asked that I try and get hold of the furniture company and see if I can get another piece and he will put it on since he was unable to repair it at my home. He said if that couldn't happen that he would take off the existing top that was damaged and send it to his "guys" for repair. He also said that he would credit my card for the inconvenience they caused especially since we were a return customer. Well 5 days later after no luck being able to talk with Furniture company I call him back and he was willing to come over and take top off and send it away for repairs but it would be easier to get a new top and he would put it on. I asked him about the credit to my credit card and he now changed his tune and said he only offered that if he wasn't going to do the work! Well, the way I see it is this: why do I have to do all the running around to get this fixed? it was their guys that damaged it. Second, is this not an inconvenience to me? When you say something you should stand by it! Before the second call I was more than willing to use them again, after all things happen! But after what transpired on the second call I am not willing to use them again. A person or a company needs to stick to their word. Today, the day after entering this review, I got several calls from the moving company. The last one i answered and was asked "where we went wrong?" I started to explain to him about his change when I asked him about the credit to my credit card for my inconvenience and that HE was what went wrong. He got angry and started venting on me stating that we should have settled it like men. He stated that instead I went online and slandered him. He was angry and not listening to me at all. He also said that because I didn't work with him he won't do anything for me! When I said to him "we'll see", he went off again and said he didn't believe I was a "God fearing man". He used the word slander several times. I finally had enough of his yelling and not listenening and hung up on him. This is not the way to handle a dissatisfied customer! No one should be called at home or anywhere and be talked to like this!
http://www.openvoc.eu/poi#coolReviews
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